FAQ - Articles

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How can I contact Reseller Support?

We’re here to support you and your users with any question you may have, use one of the below methods to reach us: 1.

Where do I get product training?

All training information can be located under “Events” on the homepage.

How do I order literature?

Panasonic Literature Fulfillment Center, GroupTrak provides complimentary literature for authorized product categories, free ground shipping, and real-time trac

Who is responsible for managing my account

The Management Contact is responsible for managing their company information, contact details and users.

How do I apply for additional product categories?

You can apply for additional product categories directly from your ‘Application Dashboard’.  Scroll down to the ‘Other Categories for Selection’ section.   To s

How do I reset my password?

1. Click "Request New Password". A confirmation link will be sent to your email address on file. 2.

What are the supported browsers

Internet Explorer, Chrome, Firefox and Safari are supported browsers. We recommend you download the latest software versions.